QuikTrip Pays Disabled Customers $1.5 Million in Federal Discrimination Suit

Source: Corey Jones/Tulsa World

QuikTrip Corp. has doled out more than $1.5 million in payments to nearly four dozen disabled people for discrimination at its gas stations and convenience stores, the U.S. Department of Justice announced Thursday.

The payments were made under a previously agreed to consent decree in which 47 people experienced discrimination at QuikTrip locations in multiple states in violation of Title III of the Americans with Disabilities Act.

“Today is an important milestone in making whole individuals with disabilities who experienced repeated and extensive accessibility barriers at QuikTrip facilities across the United States,” Jocelyn Samuels, acting assistant U.S. attorney general for the civil rights division, said in a statement.

“QuikTrip should be commended for working diligently with the department to overhaul its gas stations, stores and policies to comply with the ADA.”

In a news release, the Department of Justice said Tulsa-based QuikTrip has carried out the necessary changes.

Those alterations followed a Justice Department investigation into several QuikTrip locations that determined ramps were too steep, doors were too difficult to open and gasoline pump handles were too difficult to squeeze. The stores also were difficult to enter or exit and had an insufficient number of handicap parking spots.

The consent decree, entered by the District of Nebraska in July 2010, required Quiktrip to make its facilities accessible and adopt accessibility policies. The corporation also had to pay a $55,000 civil penalty to the federal government.

A news release said QuikTrip owns and operates nearly 700 gas stations, convenience stores, travel centers and truck stops across the Midwest, South and Southwest.